Global Dominion Financing Inc. spearheaded a thought-provoking forum on digital innovation, showcasing how technology drives growth in the finance and lending sector. Key industry leaders shared insights on how fintech advancements, led by Global Dominion, are improving business operations and enhancing customer experience. Discover how these innovations are shaping the future of finance and empowering Filipinos.
Global Dominion Leads Fintech Online Forum
MANILA, Philippines — Technology is transforming the finance and lending sectors, providing Filipinos with innovative solutions for their financial needs. At a recent online forum, organized by the Fintech Philippines Association, top industry officials explored how digital innovations are reshaping their respective companies and the country.
Industry Leaders Discuss Digital Growth
Keynote speakers included Global Dominion Financing Inc. (GDFI) Chief HR Officer Don Matias, South Asialink Finance Corporation (SAFC) Digital Process Innovation Head Seve Linis, and PLDT Enterprise Corporate Business Head Joyce Abegail Villanueva. Each leader shared how digital transformation drives growth in their businesses and enhances customer experiences.
Economic Growth and Digital Innovation
The Philippines experienced a 5.6% GDP growth in 2023, with the financial sector expanding by 11.8% in the last quarter. Notably, this growth was fueled by the 13.4% expansion of banking institutions and contributions from fintech companies like Global Dominion and SAFC.
Growing Workforce and Digital Solutions at Global Dominion
Don Matias highlighted how Global Dominion’s workforce grew from 719 employees to 1003 in 2023. Despite the expansion, they maintained a low attrition rate of 2.84%. “Employee growth is key to company success,” Matias stated. Additionally, he mentioned their investment in 100 technical courses, which resulted in 92.3% internal promotions and over 300 new job openings.
SAFC’s Digital Transformation and Customer Focus
Meanwhile, Seve Linis shared SAFC’s commitment to digital finance and enhancing customer services. Due to their digital initiatives, loan application processes have been streamlined, delivering results in under a minute. Furthermore, Linis emphasized the importance of their improved asset management interface, an easy-to-navigate website, and a strong online presence as drivers of growth.
PLDT’s Role in Supporting Digital Innovation
Similarly, Joyce Abegail Villanueva emphasized PLDT’s role in providing essential services to businesses and consumers. As the B2B arm of PLDT, they are dedicated to creating technologies that support customer success and drive business growth. “Our priority is to deliver innovative solutions that enhance the lives of Filipinos,” she added.
Continuous Innovation in Finance and Lending
Throughout the forum, all three speakers agreed that digital innovation is crucial for the continuous improvement of their services. In addition, they emphasized the importance of staying updated with technological trends to meet evolving customer demands.
Collaboration and Technology
Finally, Seve Linis concluded the forum by highlighting the significance of collaboration. “Having discussions like these allows us to share knowledge, technologies, and solutions that solve common challenges such as compliance, regulation, and fraud.” The next forum, hosted by Global Dominion, will focus on regulatory compliance, a vital topic for the fintech industry.
Published at:
