How Can We Help You?

We’re here to simplify things for you—just let us know how we can support you.

Frequently Asked Questions (FAQs)

Confused about any part of your loan journey with SAFC? We’ve put together helpful FAQs to make your loan application easier. Find answers to your most common questions here!

Thinking of Applying for a Loan?

We’re here to clear up any questions you may have about our loan application process.

What are your loan services?

We make financing easier with these flexible loan services that you can explore:

What are the requirements to apply for a loan?

Each loan service has its own set of requirements, but here are the basic requirements to get you started:

Filled-out application form
2pcs. 2x2 pictures
Photocopy of 2 valid IDs
Latest proof of billing
Latest proof of residency
Documented Proof of Income
Documented Proof of Income

If Locally Employed:

If Self-Employed:

If Employed Abroad / Receiving Remittance:

For the full list of requirements, kindly visit the loan service that you’re interested in here.

How can I apply for a loan in SAFC?

Talk to a Loan Advisor – You can easily connect with any of our accredited SAFC Loan Advisors nationwide. They’re always ready to assist you with your loan application—no pressure just help.
Call the Nearest Branch – Prefer to talk to someone? Give your nearest SAFC branch a call. Find a branch near you here.
Apply Online – You can also apply from the comfort of your home. Just click [here] or send us a message on our official SAFC Facebook page.
Visit Us In Person – For a more personalized experience, drop by any SAFC branch. Don’t forget to bring your requirements to speed up the process!

Do I need to pay anything to apply?

No, you don’t! Loan applications with SAFC are completely free. Application forms are not for sale, and our Loan Advisors do not charge any fees for assisting you.

How will I know if my loan is approved?

Once your loan is approved, a member of our SAFC team will call you directly. They’ll walk you through the next steps and how to claim your loan proceeds.

How will I receive my loan proceeds?

Loan disbursement options include: Bank deposit and Check. We’ll guide you through the best option for you.

What to Know While Paying your Loan

Here's what you should keep in mind to ensure smooth loan repayment.

How do I pay my monthly dues?

You have the option to pay online or in person at any of our partner payment centers nationwide — check them out here.

What will happen if I miss a payment?

If you miss a payment, some late fees may apply, but don’t worry. Reach out to us as soon as you can so we can help you sort things out and avoid further issues. Continuous missed payments could lead to repossession, so it’s best to stay connected with us.

I’m having troubles with my payments. What should I do?

We’re here to help! Please contact our Customer Service so we can discuss the best possible solution for you.

I lost track of my remaining balance. What can I do?

No worries! You were given a payment schedule with your due dates and amounts when you signed your contract. If you’ve misplaced it, you can easily request a Statement of Account (SOA) from SAFC Customer Service—we’ll be happy to assist you.

Finished Your Loan?

Now that your loan is done, here are some helpful things you may want to know.

When can I get my OR/CR or land title back?

Once your loan is fully paid, including any penalties or remaining charges, you can request the release of your OR/CR or land title. We’ll be happy to guide you through the process to make it quick and easy.

Can I renew my loan even if I still have an existing balance?

Yes, you can. As long as you’ve already paid at least 50% of your original loan, you can apply for renewal.

How do I renew my loan?

Thinking about renewing your loan? Here’s what you can do: