Summary:
The role involves managing loan applications by reviewing submitted documents, tracking application progress, assisting clients with inquiries, ensuring accurate processing, and maintaining confidential customer information. The position requires strong organizational skills, attention to detail, and the ability to provide excellent customer service while meeting deadlines.
Key Responsibilities:
- Review loan applications to ensure all requirements are complete, accurate, and properly documented.
- Monitor loan application progress from submission through approval and release.
- Respond to client inquiries through phone, email, and in-person interactions.
- Coordinate timely processing and follow proper documentation procedures.
- Safeguard confidential customer and loan information.
- Maintain accurate records and support smooth loan operations.
Qualifications:
- Bachelor’s degree in any field.
- Strong communication, administrative, and interpersonal skills.
- Detail-oriented with good organizational abilities.
- Customer-focused, proactive, and capable of handling client concerns professionally.
- Proficient in MS Office and basic computer systems.
- Able to manage multiple tasks, work under pressure, and meet deadlines.
- Fresh graduates or applicants with no prior experience are welcome.
Salary Budget: 16,000-16,500